Accessibility Statement

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across the EventCloud marketplace, dashboards, published event websites and invitation emails.

• Semantic HTML with landmarks and a logical heading order.
• Full keyboard operation, visible focus states and skip-to-content behaviour.
• Color contrast checked against AA thresholds; color never used as the sole signal.
• Labelled form fields, inline error messages tied to their inputs, and status messages announced to assistive technology.
• Text that resizes to 200% without loss of function, and layouts that reflow on small screens.
• Respect for the reduce-motion system setting on animated sections.

• Alternative text on photos uploaded by vendors and hosts is supplied by them and may be missing or unhelpful. We prompt for it but cannot guarantee it.
• Some data-dense tables (analytics, tracking grids) require horizontal scrolling on narrow screens.
• Third-party embeds, including maps and the card payment form, follow their providers' accessibility support.
• Older event websites created before this statement may not meet every criterion.

We assess accessibility through automated checks in our build process and manual keyboard and screen-reader testing on primary flows: signing up, searching, sending an inquiry, booking, paying, and submitting an RSVP. We have not commissioned a third-party audit; this is a self-assessment.

If any part of EventCloud is difficult to use, email support@myeventcloud.com with the page, what you were trying to do, and the assistive technology you use. We aim to respond within 3 business days and will offer an alternative way to complete the task while we fix the underlying issue.